Most close-out and deep-discount retailers have an "all sales are final" approach to customer returns.
 At LongsCycle.com, we offer you the option of returning items that don't meet your needs. Here is our return policy:
To qualify, simply return the item within 30 days of delivery and ensure that the item is in its original condition
You can return items within 30 days of delivery for exchange or refund.
We must receive your return within 30 days of when we originally shipped it to you for a refund or exchange.
Returns are allowed up to 45 days for Exchange Only.
Please allow us 14 days from the time we receive your item to process your return.
LongsCycle Apparel is unconditionally guaranteed against defects in material and workmanship.
LongsCycle will, at its option and without charge, either repair or replace any apparel which
LongsCycle determines to be defective in material or workmanship when used for its intended purpose.

International Exchanges will be charged actual shipping rate for exchange.
Your refund will be the purchase price of the item, less the original shipping fee.
Customers who paid for their item with PayPal will receive their refund as an LongsCycle.com in-store credit.
Our Return Policy and Customer Service is simple: 
YOU ARE PART OF LONGSCYCLE FAMILY OF CUSTOMERS
You spend your hard earned money for Cycling Clothing 
for Relaxation, Fitness & Recreation
LongsCycle Guarantees the BEST VALUE and QUALITY 
If you have any Problem we Fix It. Period
You can return for any reason
Our only policy is one rule - to give you what you want!
We believe You the customer is the Boss.
Whatever you want goes
You are the Customer!

Please address returns to:
Returns
LongsCycle
185 Thomas P. Clapp Road
Scituate, MA 02066
 

If you need to exchange there is no charge. We ask you to pay the shipping back to us
and we will pay the shipping back to you, exchanging for the same item.
With European sizing if the clothing is too small just check to see if we have your item in a
larger size or you can switch to an item that has a larger size
or any other item. Just include a method of payment for any difference in price.
Please allow 2 weeks to process your return.
Returns will be accepted 20 Days after Purchase
International Exchanges will be charged actual shipping rate for exchange.

Your Privacy 

At LongsCycle.com, we believe that understanding what our customers want for products,
services and information is an important part of building an interesting and useful online environment. 
We've designed our site with this belief in mind, and we've created this privacy statement
so that you have easy access to information about our privacy practices.

Questions? 

Email:  LongsCycle@LongsCycle.com
or Call Toll Free 1-800-737-6129

Welcome to LongsCycle Family 
Transforming Riding into Pure Pleasure'